Confidentiality: Ensures that customer data is kept private and secure, and remains confidential.
Integrity: Maintains data accuracy with detailed documentation to prevent unauthorized errors
Availability: Provides for customers in a timely manner and assists users with reliable access to web browser navigation and applications.
Communication: Clearly explained technical concepts, wrote clear documentation, and worked well with team members.
Analytical Skills: By analyzing customer needs and assessing situations, I will be able to analyze and interpret data to make informed decisions.
Conflict Resolution: Resolved conflicts with customers regarding case plans and handling disagreements in team settings.
Organizational Skills: Being able to manage caseloads and maintain confidential records, I will be able to manage timelines and organize project tasks.

Microsoft Azure & SIEM Implementation: Skilled in deploying and managing virtual machines in Microsoft Azure; proficient in building and configuring Security Information and Event Management (SIEM) systems for real-time monitoring and alerting of network security events.
Business Continuity Planning: Developed and implemented a comprehensive business continuity plan to ensure organizational resilience and minimize operational disruptions.
Microsoft Windows Defender and Firewall: Configuration, enabling, and updating of Microsoft Defender/Firewall
AWS Kubernetes Experience: Provisioned a Kubernetes cluster, deployed and managed Docker containers with kubectl, and architected applications into microservices using Kubernetes Deployments and Services.
Network traffic analysis using tcpdump and Wireshark: • Utilized Wireshark to analyze data, such as: HTTP/S and RDP traffic and monitor TCP/IP packets
Cisco Packet Tracer: Built small home network, configured end devices, and verified connectivity
Microsoft Azure Fundamentals: Knowledge of cloud services, storage, security, cost management, Azure Portal, CLI, and ARM templates
Knowledge of Github
Currently learning Python